Take a look at some of our Easter providers below! Bookings will reopen in the lead up to the Summer Holidays!
Skip to main content
0

Accessibility Statement

This accessibility statement from Sandwell Metropolitan Borough Council is applicable for content published on Sandwell Holiday Activities

The Sandwell Holiday Activities website is designed for as many people as possible. This means you would be able to:

  • clearly understand our content
  • view images and multimedia
  • zoom up to 300% without text spilling off the screen
  • read the content with good colour contrast and font
  • navigate the website using the keyboard
  • navigate the website using speech recognition software
  • listen to the website content using a screen reader (including NVDA, JAWS and VoiceOver)

How accessible is this website

We fully understand that some content aspects of the Sandwell website are partially accessible.

For example:

  • some icons can get blurred with 300% zoom
  • some videos do not have captions
  • you cannot modify the line height or spacing of the text
  • Some form controls do not have labels

Measures to support accessibility

Sandwell Metropolitan Borough Council takes the following measures to ensure the accessibility of Sandwell Holiday Activities:

  • Include accessibility as part of our mission statement.
  • Include accessibility throughout our internal policies.
  • Integrate accessibility into our procurement practices.
  • Appoint an accessibility officer and/or ombudsman.
  • Assign clear accessibility goals and responsibilities.
  • Employ formal accessibility quality assurance methods.

Conformance status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Sandwell Holiday Activities is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback and contact information

Please let us know if you encounter accessibility barriers on Sandwell Holiday Activities:

Your message should include the following:

  • web address (URL) of the content
  • your email address and contact number
  • the format you need like braille, plain text, British sign language(BSL), large print or audio CD

Phone: +44 12156 96991

E-mail: haf_sandwell@sandwell.gov.uk

Sandwell Facebook

Sandwell Twitter

Visitor Address: Go Play Sandwell, Corbett Street, Smethwick

Postal code: B66 3PX

We try to respond to feedback within 2 days.

Reporting accessibility problems with this website

If you find any problems associated with the accessibility requirements of a website, contact us.

Enforcement procedure

If you contact us to report an issue, but if you are unhappy with our feedback, you can contact Equality Advisory and Support Service (EASS)

Technical specifications

Accessibility of Sandwell Holiday Activities relies on the following technologies to work with the particular combination of web browsers and any assistive technologies or plugins installed on your computers like HTML, CSS and JavaScript.

We are committed to making the website accessible in accordance with public sector bodies and regulations in 2018.

Compliance status

The Sandwell Holiday Activities website partially complies with WCAG 2.1 and AA standards, due to the non-compliances and the exemptions listed below.

Non-accessible content

  • WCAG 1.4.3 Contrast (minimum)
    Colour contrast issues with footer social media icons
  • WCAG 1.4.12 Text Spacing
    Readability issue on increasing the text spacing
  • WCAG 2.1.1 Keyboard
    Keyboard accessibility issues across multiple pages
  • WCAG 2.4.7 Focus Visible
    Focus styling issues across multiple pages

How we tested this website

We continuously check the web pages to ensure the website is accessible to wide demographics.

  • We scan the website using Axe DevTools.
  • We check the website content using the latest screen reader versions of NVDA, JAWS and VoiceOver.
  • We assess the web pages for keyboard accessibility.
  • We also test the individual page’s colour contrast using Web AIM.

Limitations and alternatives

Despite our best efforts to ensure the accessibility of Sandwell Holiday Activities, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Sandwell Holiday Activities:

  • Uploaded images may not have text alternatives

We monitor user comments and typically repair issues within 2 days.

This statement was last updated on 28 November 2022. And it was last reviewed on 31 October 2023.