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Evoucher Script This video is a step by step guide on how to book
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your child on to Holiday Activties in Sandwell. There are two ways you view the holiday activities
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site, this video will show you both. If your child is eligible then you
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will receive a HAF code through your email account or a text message along with a link
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to book on to the activities available this Easter, Summer and Winter Holiday.
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The evoucher will look like the one shown on the screen, please click the ‘view voucher’
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button and this will take you to a sign in page. You can then sign in to the evoucher system using
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your email address, once you have entered your email address you will receive a link.
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Once you have received the link, click the log me in button and it will take you to your account.
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Your account will list all of your claimed vouchers, how many credits are remaining
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and a button to add the vouchers manually if you cannot see them in the first instance.
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The booking tab at the bottom of the page will show any bookings
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you have already made on behalf of your child. The account tab will show your personal details,
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here you can make any changes or log out of your account.
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Press the arrow next to the child’s name if you would like to book onto a new activity.
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To search activities, click on the search activities bar, you can search by name of
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activity, dates you would prefer or by provider. You can also tick the box if
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you want to see SEND specific activities. Once you have found your chosen activity
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click the view activity button, details of the activity will be listed here along with
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the dates that the activity will be running. When you have chosen your activity click ‘select date’.
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You will notice a pop up that will prompt you to confirm that your child’s information is up
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to date, if the information is correct, please proceed by clicking confirm.
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Click return to vouchers to see your remaining credits.
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Should you need to update your child’s information when booking an activity
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please press the update button when prompted. One this page you can update parent and child
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details including emergency contact number or address.
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You can also provide further information in this section to advise the provider of
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your child’s needs and requirements. Such as dietary requirement, additional needs,
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or any other additional information the provider would need to be aware of.
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Once you have updated your information,
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please review the privacy notice and terms of service and complete the booking.
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If there are no places left on an activity of your choice,
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you can be added to the waiting list. The provider will contact you if a space becomes available.
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You can now manage all of your recent bookings on the booking tab,
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you will be able to see the date, view the activity and if needed cancel your booking.
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If you know you will be unable to attend, please ensure this process is followed to allow children
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on the waiting list a chance to attend. To switch to the new layout simply click
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this button, your child’s information is shown in the left-hand side along with
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their HAF code and remaining credits. Clicking the view activity button will
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bring up a breakdown of activity details and provider details should you need to
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contact them with any questions. Booking activities will follow
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the same process as shown earlier in the video.
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You can search for activities by provider as well as activity.
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The bookings button will show you all your booked activities and your child’s
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date of birth is shown here along with your remaining credits, and you can easily find
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your child’s code by clicking their name here. And all support contact information is clearly
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shown on the right-hand side here, along with an option to switch back to the first layout.
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Contact the HAF team if you have any other questions.